FAQ
1. How long does shipping take to the USA?
Processing: 1-3 business days. Shipping: 5-10 business days (contiguous US). You'll receive tracking via email.
2. What are shipping costs?
Calculated at checkout based on weight/destination. Free standard shipping on orders over $[amount].
3. Do you ship outside the contiguous US?
Currently, we only ship to the contiguous 48 states.
4. What types of throw pillows do you offer?
| Type | Size | Fill Material | Cover Material |
|---|---|---|---|
| Square Throw Pillows | 12", 14", 16", 18", 20" | Polyester fiberfill, down alternative | Cotton, linen, velvet, polyester |
| Lumbar Pillows | 12"x20", 14"x24" | Polyester fiberfill | Cotton, linen, knit, faux fur |
| Round/Bolster Pillows | Various | Polyester fiberfill | Velvet, cotton, woven |
| Decorative Pillow Inserts | Various sizes | Polyester fiberfill, down | (For use with your own covers) |
5. What types of small blankets do you offer?
| Type | Material | Best For | Care |
|---|---|---|---|
| Throw Blankets | Cotton, polyester blends, fleece | Sofas, chairs, decor | Machine wash cold, tumble dry low |
| Woven Blankets | Cotton, wool, acrylic | Lightweight warmth, decor | Dry clean or gentle hand wash |
| Knit Blankets | Acrylic, cotton blends | Texture, cozy warmth | Hand wash, lay flat to dry |
| Fleece Blankets | Polyester fleece | Warmth, softness | Machine wash gentle, tumble dry low |
| Weighted Blankets | Cotton, glass beads | Anxiety relief, deep pressure | Spot clean only (check label) |
6. What types of sofa cushions do you offer?
| Type | Best For | Fill Material | Features |
|---|---|---|---|
| Seat Cushions | Sofas, chairs, benches | High-resiliency foam, memory foam, polyester fiberfill | Various thicknesses (2-4"), non-slip backing options |
| Back Cushions | Lumbar support | Polyester fiberfill, down alternative | Ties for securing, various shapes |
| Toss Cushions | Decorative accent | Polyester fiberfill | Decorative covers, removable/washable |
| Replacement Cushion Inserts | Refreshing existing covers | Foam, polyester fiberfill, down | Custom sizes available |
7. What materials are used in your cushions and pillows?
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Fill Materials: Polyester fiberfill (hypoallergenic, affordable), down/feather (luxurious, requires fluffing), memory foam (supportive, contouring), high-resiliency foam (durable, firm support).
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Cover Materials: Cotton (breathable, soft), linen (natural texture), velvet (luxurious, soft), polyester (durable, easy care), faux fur (cozy, decorative).
8. How do I care for my throw pillows and sofa cushions?
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Removable Covers: Machine wash on gentle cycle with cold water. Air dry or tumble dry low. Do not use fabric softener (coats fibers, reduces breathability).
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Non-Removable Covers: Spot clean with mild detergent and damp cloth. Professional cleaning recommended.
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Fluffing: Fluff down and fiberfill pillows regularly to maintain shape.
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Rotating: Rotate cushions regularly for even wear.
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Sunlight: Avoid prolonged direct sunlight to prevent fading.
9. How do I care for my small blanket?
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Machine Washable: Most cotton, polyester, and fleece blankets are machine washable. Use cold water, gentle cycle, mild detergent. Tumble dry low.
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Delicate Fabrics: Wool, cashmere, or hand-knit blankets should be dry cleaned or hand washed in cold water with mild soap. Lay flat to dry.
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Avoid: Bleach, fabric softener, and high heat which can cause shrinkage.
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Storage: Store clean, dry blankets in a breathable cotton bag away from direct sunlight.
10. How do I choose the right size pillow or cushion?
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Throw Pillows: 18-20" for standard sofas; 12-16" for chairs or layered arrangements; lumbar pillows work well for back support.
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Sofa Cushions: Measure your existing cushions (length x width x height). For replacement inserts, order the exact size of your cover (inserts should be 1-2" larger than cover for a full look).
11. Are your products flame retardant?
Our products comply with applicable U.S. flammability standards (16 CFR Part 1610). However, they are not treated with additional flame-retardant chemicals unless specified. Keep all textiles away from open flames and high heat sources.
12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.